117 Features that Zenoti has but others don't.
It’s why the biggest brands trust only Zenoti.
Explore these exclusive features below.
Intelligent appointment booking that’s miles ahead of the rest. Book 24/7 with software that follows all of your rules with none of the effort.
Deliver delight everywhere guests engage with your brand using features you won’t find anywhere else. From online booking to self check-in, from e-paying to leaving reviews, give your guests a modern, touchless experience that's simply magical.
Booking groups without the grief: Why juggle logistics for parties of 2-100? Free up the front desk and leave it to Zenoti. Intelligent booking tools like no other software.
Best in breed smart booking fills up your appointment book faster than your best receptionist – and without human errors.
Get new customers - faster: Harness the only tools available that give you powerful insights into what's not working online and help you attract the right kind of new customers.
The most personalized marketing: Turn up the love with Zenoti’s hyper-personalized segmentation that delivers the right marketing to the right customers.
Treat every member like they’re the only member: With unparalleled features designed for the largest brands, your staff can treat members like they’re on the A-list – anywhere in your network.
"Automatically manage hundreds of details: Cross-center commissions or redemptions are effortless. Only Zenoti does the hard work – so you don't have to."
"Ensure a consistent brand experience – and grow like the pro’s: No matter how big you get and where guests go, they enjoy the same great brand experience. Keep your brand unified with software trusted by brands who invented memberships."
"Everyone does gift cards. But no one does 'em like Zenoti! Use Zenoti's stand-out features to expand your business to new customers, delight your guests, and deliver seamless enjoyment across your centers. Go beyond the basics to make your brand pop."
Ensure complaints are followed up on with alerts and issue tracking for better guest satisfaction and employee performance.
Encourage new members to join by offering promotions and introductory service pricing for first-time members for both in-store and online bookings. Then auto-convert them into regular membership programs.
Make renewals nearly invisible: Auto-renews or upgrades are easy. As an example, you can sign up a guest for a Paid In Full (PIF) membership and automatically renew to a recurring membership at the end of the PIF term.
Set up automated notifications for package expiry to reduce the risk of losing clients who may otherwise have forgotten to renew.
Someone called in sick? Zenoti can't give a massage when a masseuse calls in sick. But it *can* offer options for qualified replacements and alternate appointment slots.
Strengthen membership value even when someone leaves you. When a member cancels, the system automatically converts unused credits to "gifts" that the member can award to any guest.
Design complete packages to include both products and services.
Add products and at-home treatments to increase sales and provide more value to your clients. Combine these offers with home-care instructions for you clients that are unique to their needs and goals.
Need to sell a membership today that won’t start until later? You can do it with Zenoti. Close a membership sale at checkout while allowing guests to start their plans whenever they choose. Give them flexibility while making sure you don’t miss out on the sale.
"Auto-updating expired cards frees up your front desk, and lets your guests focus on relaxing and enjoying your brand. Available globally for Mastercard. Visa is available in the US and Canada. "
Easily find and manage guests, giving them the "personal treatment" using a single profile across your company. Keep track of and manage issues within guests' profiles.
Your service menu doubles as a web interface, allowing guests to scroll through your brand and check out in just 2-4 taps.
You can pay commissions at the time the membership is sold, or at the time the service is taken. With Zenoti's unified solution, the system can grant the commission regardless of the location at which the service was used.
Better manage member retention with automated downgrades. As an example, you can downgrade a member to a bi-monthly membership for a 6-month period, but then auto-renew them to a monthly plan at the end of the term.
Your online front desk is open 24/7 to your customers. Book appointments and sell gift cards, memberships, products, packages and more. You're always open and you'll never miss a sale again.
_V2.png)
50% increase in self-service booking.
_V2.png)
500% increase in customers using digital forms prior to treatment.
_V2.png)
