Innergize 2023
The global beauty and wellness industry’s landmark event
It was an event that saw the leaders of some of the biggest brands in the beauty and wellness industries gathered together for three days to talk about the issues and trends that matter most to us. Over 800 attendees from over 250 beauty and wellness brands came together to share ideas and experiences. 50 inspiring speakers addressing key issues. 20 insightful panel discussions and 15 interactive workshops. That was Innergize 2023. A landmark event that brought industry leaders and business professionals together to collaborate and co-create the future.
Growth ideas and insights from industry leaders
Working as we do with over 25,000 customers globally, we have a wealth of data that helps us identify the most effective growth strategies across verticals and sizes of businesses. We used this to identify the topics that would most benefit the attendees, and curated sessions by industry leaders who have used these strategies very effectively in their own businesses. The result? In-depth, insightful sessions that gave the attendees ideas they could take back and begin immediately applying to their business.
Memberships can guarantee a significant part of your revenue
The membership model came through as one of the most valuable strategiesfor business transformation and growth. Spas have always used memberships very effectively – but interestingly, more salons have started using memberships to grow significantly more than those that don’t. Several industry leaders shared their stories and experiences on the membership model. Watch these videos highlighting their unique and insightful takes on membership programs.
The right tech can be a powerful growth driver
Boosting customer engagement with the help of technology can work wonders - in 2022,businesses that invested in online bookings saw almost 60% of their appointments coming from here. And grew their businesses significantly faster than the rest. Several industry leaders shared their stories and experiences on various aspects of technology helping their brands. Watch these videos highlighting their unique and insightful takes on technology.
Happy employees can drive business growth
Keeping your staff happy and motivated is critical to growing your business. And our data supports this in stark terms. Businesses that have a higher staff retention show higher growth. Several leaders shared their insights and strategies on employee motivation.
Product sales can add significantly to overall sales
Product sales can be an amazing avenue for your revenue growth.We found that businesses that actively promote product sales grew faster compared to those that didn’t. And their average ticket size was higher, as well. This was another topic that was covered in some depth, with a panel discussion on Retail and Add-ons.
Gift cards can empower new customer acquisition
Gift Cards sales have shown a steady increase, with our data showing a growth of 73% between 2019 and 2022. What’s more, our data also shows that a high proportion of Gift Cards sold are redeemed by new customers, making this a powerful acquisition tool in addition to adding revenue. Several industry leaders shared their stories and experiences on gift cards, and a panel discussion delved deeper into the subject, with particular reference to Medspas.
Why add seats when you can add stores?
Expanding your brand’s network is one of the key ways to grow your business.Data suggests many new centers start achieving the brand’s average revenue in only a few months. Watch these videos highlighting the unique and insightful takes from several industry leaders.
Celebrating our providers. And our industry.
While Innergize was primarily about sharing knowledge, insights and experiences, we made sure we took time out to celebrate, as well. A very special Awards ceremony at the iconic MoPop (Museum of Popular Culture) honored the best among our industry’s providers, followed by a spectacular party to celebrate the wonderful industry we are all lucky enough to be a part of.
