The Zenoti appointment management tool is built to help your business reduce no-shows. With its intuitive communication system, the tool works behind the scenes to ensure both staff and guests are fully aware of upcoming appointments. As soon as a booking is confirmed, the tool adds it to the calendar and sends a confirmation to both the guest and your staff. Before the day of the appointment, it automatically sends a reminder email or text (depending on your preference) to the guest.
Appointment Management
Accurate, efficient appointment management
Get an appointment book your front desk will thank you for. Zenoti helps you manage appointments, check-in, check-out, and guest reminders with ease.
Growth software that 25,000+ businesses trust
Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.
Brand
Beautifully branded bookings
Showcase your unique brand through every step of the booking process, across all your channels. Offer seamless bookings across your webstore, social media channels, mobile app, and in-store.
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Schedules
Higher utilization, happier staff
Help your providers maximize commissions by keeping their schedules full. Get a booking wizard that suggests optimal time slots based on all relevant parameters, including staff and equipment availability, time of day, and service type.
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Bookings
Automated rules to minimize errors
The appointment book automates tasks that would normally demand a highly trained front desk. It eliminates duplicate appointments, books services in the correct order for optimal service duration, and lets you split service segments across different providers.
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Put power in your guests' hands
“Letting our guests manage their own appointments from start to finish has been a huge benefit for us. We’ve eliminated front desk lines and the phone doesn’t ring as much, so our team can focus 100% on taking care of guests in the chair.”
Jayson Rapaport, Co-Founder, Birds Barbershop
Reduce No-shows
Automated booking confirmations and reminders
No-shows and last-minute cancellations hurt your bottom line. Zenoti minimizes unexpected gaps in your schedule by automatically sending booking confirmations and appointment reminders to guests.
Support Your Team
Help your team build great guest relationships in the chair
Give your team easy access to everything they need to serve guests efficiently – from the palm of their hand. Provide mobile and tablet access to service details, guest notes and preferences, schedules, retail sales and upsells, payment processing, and more.
Offer Mobile Convenience
Introducing: your own employee and guest mobile apps
Convenient mobile access around the clock is a modern guest and staff expectation. Using Zenoti, you can offer sleek, beautifully branded mobile solutions that synchronize seamlessly with your software.
Empower Your Guests
Let guests book and manage their own appointments
Allow your guests to manage every interaction with your business at their convenience. Let them book, rebook, change and cancel appointments, view their profile, history, balances, loyalty program details, and much more – all via their own smartphones.
Save time and minimize errors at the front desk
Make busy days a breeze with Zenoti. Let your front desk access everything they need in one place, eliminate tedious paperwork, and get rid of manual scheduling with an appointment book built by industry professionals.
- Stress-free couple and group bookings
- Easy rebooking of single or multiple services
- Automated booking intelligence to increase revenue
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Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."
Bruce Schultz
CEO, Boardroom Salon for Men
"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."
Katrina Gilligan
Owner, Katrinas Skin Works
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Ashley Bajorek
Owner, Élan Med Spa
"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."
Lyndsey Ancheta
Owner, Cinta Aveda Institute
Solve all your needs with a single software solution
Here are a few ways our technology platform helps today's top-performing beauty and wellness brands.
Frequently Asked Questions
Can Zenoti's appointment management tool help reduce no-shows?
How will an appointment management solution help my staff work efficiently?
Operational inefficiencies can significantly impact staff productivity and your bottom line. An appointment management system saves time at the front desk by automating processes such as accepting bookings, scheduling appointments, coordinating staff availability, seeking appointment confirmations, sending out reminders, and processing guests checking in and out. With an appointment management system to rely on, your staff will no longer have to juggle various admin tasks. Instead, they will be able to welcome guests as soon as they enter the premises, and provide a seamless service from start to finish.
How does an appointment management solution support a good customer experience?
An appointment management solution is designed to provide a seamless, elevated experience throughout the guest journey. It can help guests book appointments and find answers to questions 24/7/365, ensures no appointment is forgotten, helps them discover new products and services, and minimizes waiting times with self-serve and automated check-in and check-out.
How will Zenoti help me manage my bookings and appointments?
Zenoti’s appointment management system, while primarily designed to accept booking and schedule appointments, can do so much more than that. The system allows the front desk to seamlessly check guests in and out, offer additional products and services, track loyalty rewards and memberships, provide digital intake forms, process payments, and request guest reviews. It streamlines your front desk to help create a process that is efficient and error-free. As the system can easily run on a mobile, tablet, or computer, it helps your front desk staff elevate the guest experience wherever they are on the premises.
Request your personalized demo
Your success is our goal. To get your solution just right, here's what you can expect:
- A conversation about you: Your business, your goals, and unique business needs
- A technology expert who'll identify the best ways to streamline your operations
- A personalized review that addresses your specific needs and business demands
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