Yes, you can customize your kiosk to showcase your unique brand identity through an easy setup process. Furthermore, Zenoti Go, our customer-facing app, offers comprehensive customization options and can be used both as an app and in a kiosk.
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Lighten the load at the front desk
With self-serve kiosks, your front desk can spend less time checking guests in and out – and more time supporting retail sales, package promotions, and loyalty programs.
Group booking and multi-service booking
Guests can use the kiosk to arrange group appointments for multiple people who want to book the same, or different, types of service packages.
Automated waitlist alerts
Guests on the waitlist can receive smartphone notifications with real-time updates on their scheduled slot, line position, and estimated wait time.
"With Zenoti, it’s easier for employees to deliver exceptional customer service and provide the seamless brand interactions customers expect today."
Collect guest details with ease
Alert guests to fill in their details digitally during check-in. Drive revenue by suggesting available benefits, such as memberships, gift cards, loyalty programs, and offers.
Flexible booking options
The Zenoti kiosk offers self-serve convenience to new and existing guests, walk-ins, and scheduled appointments.
Perfect for walk-in businesses
Using the kiosk, guests can see the number of people ahead of them, view estimated waiting time, and add themselves to the waitlist.
Seamless check-in and check-out for every guest
Customize your kiosk to showcase your brand and provide guests with a fast, frictionless, and consistent experience – every step of the way.
- Sleek, modern interface
- Auto-payment options during check-out
- Relevant offers and promotions
Make walk-ins a breeze
Let guests view the number of people ahead of them and the estimated wait time before adding themselves to the waitlist.
reduction in guest attrition through in-store kiosks.
of guests say wait times is their biggest frustration when visiting a salon.
Solve all your needs with a single software solution
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Frequently Asked Questions
Can I customize Zenoti Kiosk for my salon or spa business?
How does a kiosk help elevate the guest experience?
A self check-in kiosk provides a modern, convenient guest experience by allowing guests to skip the front desk and check themselves in. Staff receives a notification as soon as a guest checks in, so they can fully focus on each guest without having to go via the front desk. A kiosk placed strategically in close proximity to the front desk can help it gain traction with guests.
How does a kiosk manage guest flow?
A salon or spa kiosk manages the guest flow by supporting a line-free experience. When a guest walks in, they immediately see the kiosk, which encourages them to check themselves in. Often placed either at the front desk or near to the front desk, a kiosk means guests can avoid standing in line or waiting for front desk staff. Once check-in is completed, the guest is guided to their assigned provider. After the service, guests can check out and pay via the kiosk. All can be accomplished without any external help.
What is salon kiosk management?
A salon kiosk essentially puts your salon or spa in the hands of your guests. Within your salon premises, a kiosk works to offer seamless guest experience from the time the guest arrives to the time they leave. Additionally, a kiosk provides an easy way to collect guest feedback and ratings.
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Your success is our goal. To get your solution just right, here's what you can expect:
- A conversation about you: Your business, your goals, and unique business needs
- A technology expert who'll identify the best ways to streamline your operations
- A personalized review that addresses your specific needs and business demands
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