Zenoti referral programs are fully customizable to suit the unique needs of multi-location businesses. To achieve the best possible results across stores, businesses can analyze metrics like spending patterns and visit frequency, and use those insights to fine-tune their program for each location. In just a few clicks, businesses can create a variety of referral programs to meet the demands of all guests.
Growth software that 25,000+ businesses trust
Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.
Help guests refer you anytime, anywhere
Replace your old referral cards with a referral program your guests can carry in their smartphones. With Zenoti, guests can refer via SMS, email, and social media.
Referral rewards your guests will love
Gift cards, discounts, loyalty points, and more – create a personalized referral program with rewards that inspire action.
Measure and refine your program
Track the success of your program with accurate, detailed reports. Fine-tune it with ease and see your referral rates rise.
"The whole experience of running a referral program with Zenoti has been fantastic and the reporting is very insightful! Previously, our program was 100% manual, there was no automation, and it was very easy for customers to slip through the cracks. Zenoti’s referral program has allowed hours to be freed up from the front desk and it is much easier for customers to successfully refer to their friends themselves."
Leverage your best marketing resource
Most people trust recommendations from family and friends. A rewarding referral program encourages your guests to share their love for your business.
Drive guest acquisition with ease
Zenoti keeps track of referrals and rewards, making it easy to run effective referral programs – regardless of if you’re a single-center business or a multi-location enterprise.
Effective promotions for a successful program
Maximize referral rates by including a referral link in post-visit messages, or through targeted marketing campaigns to your most satisfied guests.
Design rewards with real value
Zenoti gives you the freedom to create a referral program tailored to your guests’ preferences. You can both reward the referrer and the referee, and choose incentives like discounts, gift cards, and more.
A modern twist on an old-school marketing technique
Promoting your business by word-of-mouth is a proven marketing strategy. Zenoti makes it even more effective with seamless mobile convenience.
- Prompt guests for referrals at the right time, such as after a positive review or service
- Segment guests based on spend, visits, and frequency to identify your loyal customers
- Promote your program in-store and via social media, SMS, email, mobile apps, and webstore
Solve all your needs with a single software solution
Here are a few ways our technology platform helps today's top-performing beauty and wellness brands.
Frequently Asked Questions
How can I customize a Zenoti referral program based on location?
What types of rewards are available through Zenoti referrals?
The Zenoti referral marketing tool understands that different guests will be motivated by different rewards. It lets businesses provide a variety of rewards for a successful referral – both for the referrer and the referee. By analyzing the guest's profile and history, the software can suggest suitable rewards, such as gift cards, discounts, and loyalty points. Alternatively, you can set a list of available rewards and let guests choose for themselves.
How can the Zenoti referral tool help grow salons and spas?
Regardless of if you're a single-center business or a multi-location enterprise, referral marketing is an essential tool for growing your client base. It helps you turn loyal guests into brand advocates who share their love for your business with friends and family. The Zenoti referral tool is easy to set up and use. It can capitalize on ideal referral opportunities by automatically requesting referrals after positive reviews, or promoting your program to your most loyal guests. Furthermore, it keeps track of referrals and redemptions for easy program management at the front desk.
How does the Zenoti referral platform work?
While we increasingly adopt technology for efficiency and convenience, it is also important to leverage traditional, proven business strategies. Word-of-mouth marketing is still as relevant today as it was decades ago, and Zenoti is designed to bring you the best possible results. Our comprehensive referral tool helps you run one, or many, referral programs – effortlessly. Whether it is requesting referrals, promoting the program, or rewarding referrers and referees, the platform does it all. Furthermore, Zenoti helps you personalize the referral experience by suggesting rewards based on guest profiles and history.
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- A conversation about you: Your business, your goals, and unique business needs
- A technology expert who'll identify the best ways to streamline your operations
- A personalized review that addresses your specific needs and business demands
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