As a one-stop customer mobile solution, Zenoti Go is designed to help you improve your guest experience. To support you in that goal, we help you market the app with in-store promotions, automated email and SMS marketing, and social media tips. Zenoti Go subscribers also get additional resources, such as guides for upskilling your providers and creating frictionless operations. For more support, contact our support team anytime.
Zenoti Go
No lines. No waiting. No stress.
Imagine if clients could walk in, enjoy your services, and walk out - no standing in line, no shared devices or front-desk interactions. Zenoti Go is the mobile solution that makes it possible.
Growth software that 25,000+ businesses trust
Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.
One-click
Single tap check-in
Thanks to geofencing technology, guests and clients can check-in with one click, sending an instant alert to their stylist, masseuse, or aesthetician. It's simple - and fast.
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Auto-pay
Quick, touchless payments
With Zenoti auto-pay and self-pay, your clients can pay for services on their mobile and receive payment confirmation immediately. Add-ons and upsells are a breeze, too.
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Reviews
Easy rebooking and ratings
Want to boost guest reviews and rebookings? Zenoti Go makes both tasks easy. Plus, you can also quickly share great reviews and boost your online ratings.
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Connecting with guests, empowering service providers
"Right now, about 30% of clients are paying through the Auto-Pay system. Seattle is a tech town, and we are working on increasing that frequency. Not only does this help minimize congestion at the front desk, but it frees up the receptionists to attend to other questions."
Katie Trent
COO, Gene Juarez Salons & Spas
Payment failure alerts
Resolve failed transactions quickly
Transaction failure? Resolve it with Zenoti instant alerts for added peace of mind. Customers using auto-pay can also add tips and receive payment confirmation on the go.
Frictionless experience
Smooth every interaction
From instant check-ins to skipped checkout lines, Zenoti Go means every guest interaction is more convenient, intuitive, and gratifying. And with fewer shared devices, staff members can focus on what they do best.
Greater brand consistency
Unify your brand message
With Zenoti Go, it's easy to upload branded style elements, customize a user journey, and create a unified brand message that customers appreciate. All in one powerful app.
Easy configuration
Configure your app in a snap
Nobody has time for a complicated setup. That's why Zenoti Go is easy to configure - just input your business criteria and customize by location, and you're done in just a few clicks.
Make your front desk optional
Zenoti Go makes going touchless simple - for small businesses and large enterprises alike. No waiting, no hassle - just smooth sailing for every guest that comes in the door.
- Eliminate lines at the front desk
- Optimize every guest touchpoint
- Streamline check-in and checkout
- Offer touchless payment options
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“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."
Bruce Schultz
CEO, Boardroom Salon for Men
"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."
Katrina Gilligan
Owner, Katrinas Skin Works
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Ashley Bajorek
Owner, Élan Med Spa
"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."
Lyndsey Ancheta
Owner, Cinta Aveda Institute
Solve all your needs with a single software solution
Here are a few ways our technology platform helps today's top-performing beauty and wellness brands.
Frequently Asked Questions
What type of support is provided with Zenoti Go?
What security does Zenoti Go use to protect data?
At Zenoti, we take data security seriously, which is why Zenoti Go employs geofencing that prevents unauthorized access to business and customer data. Furthermore, this data can be fully encrypted and secured via admin settings. Zenoti also offers role-based access so managers can control who sees what, ensuring that employees can access only the data that is relevant to their role. With Zenoti Go, both guests and your business stay protected.
What configurations are required to set up Zenoti Go?
Because Zenoti Go is a cloud-based product, it can work seamlessly on any device and any OS platform such as Apple, Android, and Windows. However, if your salon/spa has subscribed to certain other Zenoti products such as Zenoti Payments or CMA, you will need to follow several extra steps to enable autopay on Zenoti Payments and fully integrate your CMA with Zenoti Go. Contact us today to see how Zenoti Go can work for your business.
What kind of payment gateways can be used in Zenoti Go?
Zenoti Go has been developed with a single mantra, i.e. what is convenient for the guest. Since Zenoti Go works to empower the guests and streamline their visit, it also processes a variety of payments from charge cards and credit cards to Google Pay and Apple Pay. Zenoti can also accept gateways such as Samsung Pay (or other less-common gateways used globally). Contact a Zenoti representative to see if the Zenoti Go app is right for your business.
How can Zenoti Go improve the guest experience?
Resting on the basic premise of a simplified guest experience. Zenoti Go is designed to eliminate long lines at the front desk, wait times in the lobby, and slow checkout. Guests appreciate the convenience of Zenoti Go with its efficient mobile check-ins, self and auto pay, single-touch checkout, and more. Staff members also appreciate spending less time on the phone or at the front desk - and more time doing what they do best: making their guests and clients feel great.
Request your personalized demo
Your success is our goal. To get your solution just right, here's what you can expect:
- A conversation about you: Your business, your goals, and unique business needs
- A technology expert who'll identify the best ways to streamline your operations
- A personalized review that addresses your specific needs and business demands
By requesting a demo, you agree to receive communication from us. We’ll handle your info according to our Privacy Statement. By entering a phone number, you consent to receive phone calls and SMS from us.
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