The Zenoti mobile app is designed to help you in having an effective communication with your guests. The system is allows you to customize your emails, or create them out of pre-fixed templates to ensure that the client communication is more impactful. On one hand the app, during the business hours, allows your staff to interact with the clients using a two way messaging system and on the other hand outside the business hours it engages the client through either a chatbot or an automated response system to acknowledge the guests concern. As a result your guest is never allowed to feel unattended. With Zenoti mobile app your providers can address customers through their own devices too.
Zenoti Mobile App
Empower your providers to thrive with the Zenoti Mobile App
Your talented team gets everything they need to maximize their performance and delight customers -- all in one powerful mobile app designed just for employees.
Growth software that 25,000+ businesses trust
Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.
Efficiency
Boost employee confidence
Be it service details or guest notes and preferences, before and after photos or schedule changes – ensure that your employees are armed with all the information that helps them serve guests effectively and perform daily operations confidently.
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Resolve queries
Communicate with clarity
Facilitates two-way messaging that allows staff to communicate with guests, resolve queries, and receive feedback in real-time.
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Integrate app
Integrate seamlessly
Create a consistent employee and customer experience across every device, channel, and center with the Zenoti Mobile App that integrates with the appointment book, CRM, reporting, payroll, and other features.
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Protect data privacy
Keeping your data protected
Define role permissions to identify which staff members access guest data and sensitive business information. With geofencing technology, you can also limit app access to your premises -- meaning providers can't take customer data with them.
Putting employees first
Putting providers first - so they can put customers first
Give your service providers the power to deliver extraordinary customer experiences. With the Zenoti mobile app, they have what they need in one place: guest information, on-the-spot upsell recommendations, performance metrics, and more.
Encourage professional growth
Maximizing every earning opportunity
Providers get upsell and retail suggestions tailored for each guest, encouraging higher spends and more personalized service. They can add purchases, track their tips and commissions, and monitor their own performance toward set goals.
Increase booking convenience
Greater booking convenience
Providers can tap the app to easily book, rebook, and reschedule appointments. An easy opportunity to deliver top-flight customer service, reduce the front-desk wait, and eliminate last-minute cancellations.
The ease and power of a one-stop employee app
If you want service providers to succeed, give them control over their day. That's the power of the Zenoti employee mobile app, empowering your staff to perform at their best, and giving you a powerful staff retention tool. It's the go-to for successful providers throughout the industry.
- Staff see their schedule, check in and out, request time off
- Alerts are sent to key staff as guests arrive / check in
- Providers get real-time earnings, such as tips and commissions
- Access tools to evaluate their own performance and growth
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“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."
Bruce Schultz
CEO, Boardroom Salon for Men
"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."
Katrina Gilligan
Owner, Katrinas Skin Works
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Ashley Bajorek
Owner, Élan Med Spa
"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."
Lyndsey Ancheta
Owner, Cinta Aveda Institute
Solve all your needs with a single software solution
Here are a few ways our technology platform helps today's top-performing beauty and wellness brands.
Frequently Asked Questions
Can my staff communicate with the guests with the Zenoti mobile app?
Will my guest data be secure in the mobile app?
The Zenoti mobile app understands privacy concerns and accords the matter a high degree of importance. Therefore, it is designed keeping role based access in mind. When it comes to restricting access of data the mobile app works wonders. Financial data, customer profile, customer payment information etc. are all under controlled access. For e.g. your front desk staff can have access to appointment book, customer contact details, and point of sale system, he or she cannot have access to other financial information about either the business or the guest. With its state of art cloud based system, Zenoti mobile app accords complete peace of mind insofar as guest data is concerned.
How can the Zenoti Mobile App help my staff?
A mobile salon management app can greatly improve your team’s efficiency. Zenoti’s mobile app transforms the efficiency of your business multifold. The app allows your providers to track their schedules, earnings through tips and commissions, KPI based performance ratings, and reduce the miscommunication with front desk staff. As soon as the app confirms a booking, it auto populates the appointment in the individual work calendar of your providers. It also sends daily reminders of the upcoming schedules such that the providers can better plan their day. Moreover, by sharing client’s profile with your team, the mobile app helps them in improving their ability to upsell products and services to the clients.
How can Zenoti mobile app help empower small spa/salon business owners?
The Zenoti mobile app is your go-to all-in-one comprehensive salon/spa management system. From handling the bookings to populating daily and weekly work schedules, and employee work allocation charts. From raising invoices to processing payments, the mobile app can do it all. The system is designed to handle multi-location business and make the process extremely convenient for the guests. Other than accomplishing the above-mentioned tasks, the Zenoti mobile app also allows small business owners to view payroll information and collect customer feedback on the products and services sold. The app gives your salon business the much-required mobility and provides your customer’s a seamless experience.
Request your personalized demo
Your success is our goal. To get your solution just right, here's what you can expect:
- A conversation about you: Your business, your goals, and unique business needs
- A technology expert who'll identify the best ways to streamline your operations
- A personalized review that addresses your specific needs and business demands
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