Haircuts 4 Homeless founder Stewart Roberts gives the homeless a voice with his new podcast, “Hear Me, See Me.” Via weekly features, Roberts’ podcast highlights the stories of homeless people and the experiences of Haircuts 4 Homeless volunteers.

As part of our ongoing series highlighting the Haircuts 4 Homeless team, we’d like to share a moving experience with you.

Jackie McColl leads the Haircuts 4 Homeless team in Manchester, England. McColl’s involvement with Haircuts 4 Homeless began unconventionally. With a heart for serving her community, McColl first attempted to offer her services to the homeless independently. When McColl learned about Haircuts 4 Homeless, she immediately contacted Stewart for an opportunity to work full time for a cause she believed in. She soon became team leader at Manchester – altogether, she grew Haircuts 4 Homeless to ten locations in Northern England in total.

McColl’s journey to working with Haircuts 4 Homeless begins with life “dragging her down.” From family illnesses to personal health problems, McColl had too much to juggle. Overwhelmed and overworked, McColl gave up her salon business. Following the decision, she struggled with low confidence for quite a while – she could not drag herself back to her old confidence levels.