117 Features that Zenoti has but others don't.
It’s why the biggest brands trust only Zenoti.
Explore these exclusive features below.
Unprecedented flexibility to lay out reports to focus on metrics that matter for your business.
Your online front desk is open 24/7 to your customers. Book appointments and sell gift cards, memberships, products, packages and more. You're always open and you'll never miss a sale again.
Better manage member retention with automated downgrades. As an example, you can downgrade a member to a bi-monthly membership for a 6-month period, but then auto-renew them to a monthly plan at the end of the term.
You can pay commissions at the time the membership is sold, or at the time the service is taken. With Zenoti's unified solution, the system can grant the commission regardless of the location at which the service was used.
Your service menu doubles as a web interface, allowing guests to scroll through your brand and check out in just 2-4 taps.
Easily find and manage guests, giving them the "personal treatment" using a single profile across your company. Keep track of and manage issues within guests' profiles.
"Auto-updating expired cards frees up your front desk, and lets your guests focus on relaxing and enjoying your brand. Available globally for Mastercard. Visa is available in the US and Canada. "
Need to sell a membership today that won’t start until later? You can do it with Zenoti. Close a membership sale at checkout while allowing guests to start their plans whenever they choose. Give them flexibility while making sure you don’t miss out on the sale.
Add products and at-home treatments to increase sales and provide more value to your clients. Combine these offers with home-care instructions for you clients that are unique to their needs and goals.
Design complete packages to include both products and services.
Strengthen membership value even when someone leaves you. When a member cancels, the system automatically converts unused credits to "gifts" that the member can award to any guest.
Someone called in sick? Zenoti can't give a massage when a masseuse calls in sick. But it *can* offer options for qualified replacements and alternate appointment slots.
Set up automated notifications for package expiry to reduce the risk of losing clients who may otherwise have forgotten to renew.
Make renewals nearly invisible: Auto-renews or upgrades are easy. As an example, you can sign up a guest for a Paid In Full (PIF) membership and automatically renew to a recurring membership at the end of the PIF term.
Encourage new members to join by offering promotions and introductory service pricing for first-time members for both in-store and online bookings. Then auto-convert them into regular membership programs.
Ensure complaints are followed up on with alerts and issue tracking for better guest satisfaction and employee performance.
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50% increase in self-service booking.
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500% increase in customers using digital forms prior to treatment.
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