117 Features that Zenoti has but others don't.
It’s why the biggest brands trust only Zenoti.
Explore these exclusive features below.
Different providers may take longer or shorter to perform a service. Or they may demand different rates. Zenoti schedules and charges accordingly - with no mistakes and no human effort required.
Need to help a new franchisee launch a new location? Set up discounted memberships and limit redemption only to the location where it was sold.
Support flat or tiered membership programs to suit your needs.
As an additional upsell, pre-define discounts for customers who've already purchased packages. They'll watch the benefits multiply, while you keep that bottom line healthy.
Extend your brand online with your custom, whitelabeled URL for a seamless guest experience.
You can choose how you want to handle revenue recognition. You can do it instantly, at the time the membership is purchased, or handle it incrementally when the guest uses the service.
Schedule the right amount of time and the right prices by prompting guests with smart questions. For example, when booking a gel polish, Zenoti will inquire whether removal is necessary. The answer results in the correct amount of time and cost for the booking - and prevents same-day surprises.
With a POS system that automatically knows they're members, your guests are charged discounted member pricing for retail products - automatically.
You know every booking is an opportunity for add-ons, but not everyone on your team’s good at offering them. With Zenoti, our system automatically prompts your front desk or guests booking online to upsell the relevant add-ons during the booking process. We’re the only solution that makes this into one workflow to ensure you increase your revenue for each booking.
Zenoti's smart booking ensures that the right rooms and equipment are available for selected services, optimizing your front desk and avoiding embarrassing mistakes.
Allow your members to extend their benefits to others. Add-on members get the same privileges as members.
Online, members see members-only pricing at a glance, avoiding confusion and reinforcing their great benefits.
Members can swap out services or credits to build solutions that suit their needs. Example, if they need a massage more than a facial, they can make a swap if you permit.
Empower your guests to self serve - all while helping your business grow. Guests log in to view gift card balances, loyalty points, past purchases, membership statuses, appointments or to refer friends.
Help your guest create a surprise experience for a friend or loved one. Your front desk creates the surprise booking, and all communications go to the gifter right up to the big day. Zenoti won’t message the recipient who’s receiving the service – where all other systems do just that, spoiling the surprise. This is great for special occasions such as birthdays, anniversaries, Valentine's Day or more.
Extra security via one-time password (sent via text/SMS) for membership redemption is optional to add another layer of security to your program.
70% of the time, your customer rebooks the same services with the same provider. Zenoti makes this simple with a QuickBook solution that’s just 2 taps.
Got a pricing change you need to implement overnight? No worries. With central membership management, applying a change once releases it across your network.
If you want incremental revenue recognition that occurs when the guest uses the service, Zenoti can make this happen regardless of which location is providing the service.
Created target marketing campaigns based on loyalty point balance, usage and tier level, if applicable.
Our booking wizard's better than your best receptionist. When your front desk gets a call, the booking wizard ensures that appointments meet all of your business rules - saving time and preventing embarassing mistakes.
Add an extra layer of security with a one-time password (sent via text/SMS) for package redemption.
Sometimes too much of a good thing isn't beneficial. Like getting an injectable too soon, or booking waxing before the hair regrows. Set your rebooking rules to prevent guests from coming back too fast - and skip the wasted time and guest disappointment.
Forgetful front desk? Doesn't matter! Zenoti already knows who your members are, automatically charging the appropriate discounted rates.
Set and control package redemption rules to suit the needs of your business.
_V2.png)
50% increase in self-service booking.
_V2.png)
500% increase in customers using digital forms prior to treatment.
_V2.png)
